imagen-web-baul-redimensionada

TRAINING PROGRAMS

What do you want to know?

We can use any of our methodologies to cover the following programs:

Managerial development

  • Inclusive and Diversity leadership
  • Leader Coach
  • Team management
  • Sustainable performance
  • Well-being at work
  • Feedback to develop
  • Strategic management
  • Strategy and reputational risk

Soft skills

  • Teamwork
  • Conflict management
  • Habits of highly effective people
  • Cohesion
  • Communication
  • Remote work
  • Effective meetings
  • Online meetings
  • Influence without authority
  • High impact presentations
  • Negotiation

Sales

  • Consultative selling
  • Commercial techniques
  • Customer retention
  • Cross-selling
  • Debt collection techniques
  • Telephone sales
  • Customer service
  • Telephone excellence
  • Contact Center team coordination